Data Deletion Request

This page explains how to request deletion of your data from Mellow — also published as Qahwati in the Gulf region and 꿀조합 in Korea — the mobile app operated by Delphi合同会社 (Delphi LLC) (Tokyo, Japan; contact support@delphigk.com).

Mellow has no user accounts and does not ask for your name. Most of your data stays on your device, and you can remove it yourself at any time (see below).

How to request deletion

To request deletion of data associated with your use of the app, use either method:

1. In the app — open Settings → Send feedback and ask us to delete your data; or
2. By email — write to support@delphigk.com with the subject "Delete my data".

So we can locate the right records, please include any email address you provided in the app (for example, an email attached to a recipe submission) or the name of the recipe you submitted. We respond to verified requests within 30 days, free of charge.

Data you can delete yourself, instantly

Most of your data is stored only on your device — favourites, likes, country, language, and theme. To erase it:

• Use Settings → Clear favourites / Clear likes, or
• Uninstall the app — this permanently removes all locally stored data from your device.

This on-device data is never sent to our servers, so uninstalling fully removes it.

Data we delete from our servers on request

When you ask us to delete your data, we remove the following from our systems:

• Community recipe submissions you made (name, description, ingredients) and any image you attached
• Feedback messages you sent us
• Any optional email address you provided (for example, for a subscription coupon)

Data that is retained or cannot be individually deleted

Some data is either legally required to be kept or cannot be linked back to you:

• Purchase and subscription records — handled by Apple, Google, and RevenueCat, and retained as required for tax, accounting, refunds, and fraud prevention under those providers' policies.
• Anonymous, aggregated data — for example, total recipe "like" counts and product-analytics events tied only to a random per-device identifier (no name, no account). Because nothing links this data back to you, it cannot be individually identified or removed, and is retained only in aggregate form.
• Moderation and abuse-prevention reports — retained for up to 3 years, then deleted.
• Crash and diagnostic logs — automatically deleted on a rolling basis (within 90 days).

For full detail on what we collect, why, and our retention periods, see our Privacy Policy.

Last updated: 28 June 2026 · Delphi合同会社 (Delphi LLC), EX Ebisu-Nishi Bldg. 5F, 2-8-4 Ebisu-Nishi, Shibuya-ku, Tokyo 150-0021, Japan · support@delphigk.com